This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations will be processed for our products and services. By making a purchase or booking a service with us, you agree to the terms of this policy.
Definitions
- Service: Any offering provided by us, including but not limited to subscriptions, consultations, or events.
- Product: Any tangible or digital item sold by us.
- Customer: Any individual or entity who makes a purchase or avails a service from us.
Refund Policy
Refund Eligibility
- Refunds are generally issued for tangible products that are returned in their original condition within 3 to 5 days of purchase.
- Digital products are non-refundable unless explicitly stated otherwise at the time of purchase.
- Refunds for services are available under specific conditions as outlined below.
Conditions for Refund
- Products must be returned in their original packaging, unused, and in the same condition as received.
- For services, refunds will only be considered if the service has not been fully rendered or if there is a failure on our part to deliver the agreed service.
- Proof of purchase is required for all refund requests.
Refund Process
- Refund requests should be submitted via our customer service email or contact form.
- Upon receipt of your refund request, we will inspect the returned product or review the service case.
- Refunds will be processed within 3 to 5 days of approval and credited back to the original payment method used during purchase.
- Shipping costs for returns are non-refundable unless the return is due to our error.
Special Circumstances
Damaged or Defective Products
- If you receive a damaged or defective product, please contact us within 7 days of receipt with photographic evidence.
- We will arrange for a replacement or a full refund, including shipping costs.
Service Interruptions
- In the event of a service interruption due to unforeseen circumstances on our end, customers are entitled to reschedule or receive a prorated refund for the disrupted service period.
Contact Information
For any questions or concerns regarding this policy, please contact us at:
- Email: sales@bullseyefashion.com
- Phone: +91 8129826524
- Mailing Address: Veliparambill House Janatha Road Vyttila Ernakulam 682019
Policy Updates
We reserve the right to update this Refund and Cancellation Policy at any time. Changes will be posted on our website with the date of the last update. It is the customer’s responsibility to review the policy periodically.